Terms of service
Welcome to Divastra (“we”, “us”, “our”).
These Terms of Service (“Terms”) govern your access to and use of our website www.divastra.com (the “Site”) and the purchase of any products available through it (the “Products”).
By accessing, browsing, or purchasing from our Site, you agree to be bound by these Terms, our Privacy Policy, and any other policies referenced herein.
If you do not agree with these Terms, please do not use our Site.
1. Eligibility & Age Restriction
Divastra offers intimate lingerie and fashion pieces intended exclusively for adults.
By using this Site, you confirm that:
- You are at least 18 years old, or the legal age of majority in your jurisdiction
- You have the legal capacity to enter into a binding agreement
We do not knowingly collect or sell to minors.
2. Use of the Website
We grant you a limited, non-transferable, and revocable license to access and use the Site for personal, non-commercial purposes only.
You agree not to:
- Use the Site for illegal or unauthorized purposes
- Attempt to interfere with the Site’s security or functionality
- Copy, reproduce, or exploit any content without permission
- Use the Site in a way that may damage or impair our services
We reserve the right to restrict or terminate access at any time.
3. Product Information & Accuracy
We aim to present all product descriptions, visuals, sizing, and pricing as accurately as possible.
However:
- Colors may vary depending on screen settings
- Slight size variations (1–2 cm) may occur due to manufacturing
- We do not guarantee that all content is error-free
We reserve the right to correct errors or update information at any time, including after an order has been placed.
4. Orders & Purchases
All orders placed through the Site are subject to acceptance and availability.
We reserve the right to:
- Refuse or cancel any order at our discretion
- Limit quantities per customer or order
- Restrict shipping regions
- Modify or discontinue products without notice
Prices are subject to change without notice.
Payment must be completed and authorized at checkout.
5. Payments & Third-Party Services
Our store is powered by Shopify Inc., which provides the e-commerce infrastructure.
All payments are processed securely via third-party providers compliant with PCI-DSS standards.
We do not store full payment card details.
By completing a purchase, you also agree to the terms of Shopify and our payment processors.
6. Shipping, Returns & Refunds
All shipping, delivery times, returns, and refund conditions are governed by our separate policies, which are incorporated into these Terms by reference.
Please review them carefully before purchasing.
7. User Accounts
You may create an account or checkout as a guest.
If you create an account, you agree to:
- Provide accurate and up-to-date information
- Maintain the confidentiality of your login credentials
- Accept responsibility for all activity under your account
We are not liable for unauthorized access resulting from user negligence.
8. User Content
If you submit reviews, comments, or other content:
- You grant Divastra a worldwide, royalty-free license to use and display such content
- You confirm that your content does not violate any laws or third-party rights
- We reserve the right to moderate, edit, or remove content at our discretion
9. Intellectual Property
All content on the Site—including text, images, branding, logos, designs, and visuals—is owned by or licensed to Divastra and protected by intellectual property laws.
You may not use, reproduce, or distribute any content without prior written permission.
10. Disclaimer of Warranties
The Site and Products are provided “as is” and “as available” without warranties of any kind.
We do not guarantee:
- Continuous or error-free operation
- That the Site will meet all expectations
- That defects will be corrected immediately
Use of the Site is at your own risk.
11. Limitation of Liability
To the fullest extent permitted by law, Divastra shall not be liable for any indirect, incidental, or consequential damages, including loss of data, profits, or enjoyment.
Our total liability shall not exceed the amount paid for the Product in question.
12. Indemnification
You agree to indemnify and hold harmless Divastra from any claims, damages, or expenses resulting from:
- Your misuse of the Site
- Violation of these Terms
- Violation of applicable laws or third-party rights
13. Governing Law
These Terms are governed by the laws applicable in the jurisdiction where Divastra operates, without regard to conflict of law principles.
14. Changes to These Terms
We may update these Terms at any time.
Changes will be posted on this page with an updated “Effective Date”.
Continued use of the Site constitutes acceptance of any modifications.
15. Contact Us
For any questions regarding these Terms: